Richard Phillips Discussion - Jul 9, 2024 - 4:03 PM GMT+0000 1902 Panic DevicesAccount to code Panic Devices in IT DepartmentAccount in IT Department to code Panic Devices? We are looking IT System - Rooms? But curious if there is any Standard out there? Thanks, Richard Phillips - Stanford Hotels
Douglas Elpern in General Discussion - Apr 9, 2025 - 8:14 PM GMT+0000 3 Guest Messaging SystemsI don't see any guidance in USALI for coding guest-direct communications systems, such as directful. where is everyone coding these systems & subscriptions? Thanks for any help in advance!
Victoria Cronauer in General Discussion - Apr 3, 2025 - 5:19 PM GMT+0000 10 Budget and Inventory SoftwaresHi everyone,I am trying to get some recommendations for Budget Software and Inventory Software for Country Clubs. We are currently using Jonas software, so something that can be uploaded to Jonas would be very helpful. Appreciate ...More
Caroline Gedney in General Discussion - Apr 1, 2025 - 9:14 PM GMT+0000 6 Northstar Nexusalso how many people currently have upgraded to Nexus and what is the experience?
Caroline Gedney in General Discussion - Apr 1, 2025 - 9:07 PM GMT+0000 11 Northstar Credit card devicesI am wondering if any Northstar users not on Nexus use tap or chip readers for credit card payments. And if you have those devices which company do you use for clearing the credit card payment? We use Elavon.
Umna Khan Discussion - Mar 19, 2025 - 1:40 PM GMT+0000 3 E20X Deadline Extended – Still Time to Apply!Great news! E20X applications are now open until March 22 – giving startups more time to seize this incredible opportunity. For 10 years, E20X has been the launchpad for game-changing hospitality tech startups. Just look at past winners who have gon ...More
Umna Khan Discussion - Mar 19, 2025 - 1:34 PM GMT+0000 5 Know a Hospitality Tech Leader in EMEA? Here’s an Exclusive Opportunity for Them!CIO Summit EMEA is coming to Barcelona on April 24-25—a highly focused gathering of hospitality technology leaders tackling today’s biggest challenges. This invite-only event is designed for CIOs, CTOs, and senior tech executives looking to connect, ...More
Umna Khan in General Discussion - Feb 19, 2025 - 8:54 PM GMT+0000 131 Do You Know a Startup That Should Be on the E20X Stage?For 10 years, E20X at HITEC has been the launchpad for groundbreaking hospitality technology startups. This year, we’re looking for the next big innovator to take the stage and compete in front of industry leaders, investors, and decision-makers.What ...More
Douglas Elpern in General Discussion - Jan 27, 2025 - 9:12 PM GMT+0000 261 Outsourcing Recommendations (Hotel month end close)Hello All, I appreciate any recommendations for outsourcing daily bank reconciliations as well as the bulk of month end closings (multiple locations / select service). If anyone has a good experience with this pl ...More
Umna Khan in General Discussion - Jan 27, 2025 - 5:52 PM GMT+0000 231 What areas of professional growth are you prioritizing this year?It's never too late to reflect on where we want to grow and how we can achieve our goals. Whether it’s diving deeper into a specific area of expertise, building leadership skills, or staying on top of industry trends, there are so many ways ...More
Umna Khan in General Discussion - Jan 21, 2025 - 9:26 PM GMT+0000 231 The Evolving Role of Club CFOs in the BoardroomIn private clubs, CFOs are stepping beyond traditional financial oversight and becoming strategic leaders at the boardroom table. As expectations shift, they’re leveraging data to shape organizational vision, inform key decisions, and drive long-term ...More
Jeannie Iordanou in General Discussion - Dec 26, 2024 - 9:34 PM GMT+0000 38 HR position at Naples ClubNot sure if this is allowed but I am looking for an HR Club position in the Naples area for my friend - not sure where to look? Thank you in advance!
Elizabeth Johnston Discussion - Nov 1, 2024 - 3:24 PM GMT+0000 71 Jonas ClubPayOur Club is looking to switch payroll providers. We are current Jonas Club Management users and are looking into ClubPay. Is anyone using, or has used ClubPay, and if so would you be willing to share your experience?
Eliza Selig in General Discussion - Oct 8, 2024 - 5:18 PM GMT+0000 190 Hurricane Relief Resources and Check-inWe hope this message finds you safe and well. In the aftermath of the recent hurricanes, we wanted to check in and see how everyone is doing. If you or anyone you know has been affected, please know that our community is here to support you.  ...More
Sheryl Clarke Discussion - Aug 15, 2024 - 7:00 PM GMT+0000 107 How Great Leaders Inspire Action - Simon SinelThe "why" mindset, as discussed by Simon Sinek, taps into the limbic brain, which governs decision-making and emotions, thereby fostering behavior and loyalty that transcends simple transactions. I believe that curiosity is at the heart of ...More
Shawn Edie Discussion - Aug 7, 2024 - 8:28 PM GMT+0000 119 Background MusicWondering if anyone has found a good product that will centrally manage your background Music. Having a single source and licensing. We currently are using individual Pandora Boxes and am looking to consolidate. Any sugg ...More
Shawn Edie Discussion - Aug 7, 2024 - 8:22 PM GMT+0000 88 Background MusicWondering if anyone has found a good product that will centrally manage your background Music. Having a single source and licensing. We currently are using individual Pandora Boxes and am looking to consolidate. Any sugg ...More
Eliza Selig Discussion - Aug 5, 2024 - 7:41 PM GMT+0000 1402 Important Note for HFTP Members: 2024 Compensation and Benefits Survey Please respond to the survey by August 30. COMPLETE THE SURVEY >> Details Below. For 30+ years, HFTP has produced its biennial Compensation and Benefits Survey Report, whichprovides a comp ...More
Toni Bau Discussion - Aug 1, 2024 - 2:01 AM GMT+0000 123 Best Corporate Credit Card for tracking and rewardsWhat are we liking these days? Does anyone have any experience with Expensify? Thanks in advance for your response!
Ann Cekosh in General Discussion - Jul 29, 2024 - 8:34 PM GMT+0000 121 Paying for music rights-ALL TRACKI recently received an email from a company called ALL TRACK, which is a Performing Rights Organization. They are stating that we need to receive an estimate of what the club should pay in music licensing. I was wondering ...More
Colleen Williams in General Discussion - Jul 16, 2024 - 6:35 PM GMT+0000 122 City of San Diego TOT and Expedia LetterHi, has anyone received a letter from the City of San Diego requesting access to Expedia records?
Carol Barrett in General Discussion - Jul 15, 2024 - 4:07 PM GMT+0000 136 Outsourced HR firmHi -- looking to outsource our HR functions -- everything from screening new hires to updating our handbook....any suggestions?
Amy Taylor in General Discussion - Jul 12, 2024 - 7:34 PM GMT+0000 1231 Inventory AppHi. Is anyone using an inventory app for F&B that you would recommend? Thanks!
Andrea Barth in General Discussion - Jul 10, 2024 - 4:24 PM GMT+0000 121 Expedia in WisconsinI'm working on a sales tax audit for the state of Wisconsin. Does anyone have verbiage from Expedia indicating they collect and remit taxes, and when this started for Wisconsin?Thanks in advance.
Brendan McGuire in General Discussion - Apr 23, 2024 - 1:11 AM GMT+0000 168 Membership Application TrackingI am looking for some suggestions for software to track new member applications. Need the ability for candidate to fill out online, committee members and staff to review application, and track progress through the process.
Toni Bau in General Discussion - Mar 28, 2024 - 1:48 AM GMT+0000 205 Sage IntaactDoes anyone have a resource they can share with me that has experience in implementing Sage Intaact?
Louise Drouin in General Discussion - Mar 15, 2024 - 12:18 PM GMT+0000 264 Union Employee SettlementWhat would be the treatment of Union Employee Settlement in USALI? Would it be treated as an expense or part of wages?
April Stanton Discussion - Mar 11, 2024 - 6:39 PM GMT+0000 181 Member Food/Beverage CreditWe are considering offering members food/beverage credit if he or she refers a potential new member who actually joins the club. How does your club account for this food/beverage credit in your accounting system? Do you just give cr ...More
John Grigas Discussion - Feb 19, 2024 - 11:02 PM GMT+0000 2311 IT-related Policies and ProceduresWe are an independent hotel owned by a family that is more rooted in agriculture and manufacturing than it is in hospitality. The corporate office just added a Chief Technology Security Officer, and he has directed our IT Director ...More
Laura Smith Discussion - Feb 2, 2024 - 5:24 PM GMT+0000 3781 Budget SoftwareHi All, I would love some feedback on various Budget Software products and your experience with them.
Marco Zuffolato in General Discussion - Jan 23, 2024 - 9:04 PM GMT+0000 2681 WiFi brand choicein view of a review of the WiFi infrastructure, share your experience and give your advice for choosing a functional brand, with an easy-to-use/configure console that can be interfaced with different services
Worth Sanders in General Discussion - Dec 14, 2023 - 7:20 PM GMT+0000 26211 Sertifi 90 CC number restriction workaround?Hello any Sertifi users, Typically groups make deposits well in advance of their event, and at times after their event they have a balance. Without the ability to retrieve the credtcard information, we are challenged to collect on ...More
Dan McMenamy in General Discussion - Dec 14, 2023 - 5:57 PM GMT+0000 25811 Glory / Revolution Cash RecyclingDoes anyone have a service solution for Revolution - now Glory - cash recycling systems. We regularly wait an hour for anyone to answer the phone and our machines (7 years old) are now down > 1 week waiting for parts and service.Than ...More